05 — Case study

Honoring Your Service

Retail Marketing · Partnership · Customer Acquisition

The challenge

Acquire and welcome military and veteran customers with a program that felt earned, not generic.

The strategy

Built a retail-led partnership campaign that recognized service members and created a clear path from awareness to store visit to activation.

What I built

  • → Retail campaign architecture
  • → Partner messaging
  • → Acquisition offers
  • → In-store experience

The impact

  • Retail

    Acquisition through stores

  • Trust

    Service-led positioning

My role

Retail Marketing · Partnership · Acquisition